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HATTING OFFICER
HATTING OFFICER
ScnAdmin
1.
a hatting
officer
hats
executives
and
staff
members "on the
job
." One of the simplest and most effective
ways
to do this is as
follows
: the Hatting
Officer
visits the person while he is working on
post
. He observes what the
staff member
is doing
right
now. He finds out what
product
the person is working to
produce
. He ascertains whether or not the
staff member
is
having
any difficulty
producing
it. We'll say he finds that the
staff member
is
having
difficulty. The Hatting
Officer
then goes away and rapidly locates the
policy letter
that covers how to do that, how to
produce
that
product
. He gives this to the
staff member
and orders him to
study
it
right
now, saying he will
return
in say ten
minutes
and
check
him out on it. In ten
minutes
the Hatting
Officer
returns
(with his E-
meter
),
WC
M4s the
staff member
on the
policy
and gives him a proper
starrate checkout
, demonstrations and all. He then has the person
complete
the
cycle
of
action
he was engaged in and
produce
the
product
using the
policy
he has just studied. This completes one
cycle
of
action
of
hatting
. The Hatting
Officer
goes off then to
hat
another.
(
BPL
3
Apr
73R I)
2.
a Hatting
Officer
gets people through their
basic
staff
hats
, sees that they get through
Staff Status
I and
II
, gets them
trained
on their mini
hats
and then their full
post hat
, divisional packs, etc.
(
BPL
3
Apr
73R I)
3.
seeing that
staff
get
checked
out on
policy
relative
to their
post
and
basic
org
policy
is the duty of the
Hats
Officer
in the
Department
of
Personnel
.
(
BPL
2
Jan
68R)