FAILURE TO TERMINATEDLY HANDLE, REFERRAL

the only tremendous error an organization makes, next to inspection before the fact, is failing to terminatedly handle situations rapidly. The fault of an organization's "waffle, waffle, waffle, Joe won't take responsibility for it, it's got to go someplace else," and all that sort of thing, is that it continues a situation. What you should specialize in is terminating the end of a situation, not refer it to someone else. Complete the action now. (BPL 30 Jan 69)